E-Commerce Manager

İstanbul, Turkey | Full-time

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Who We are

Maa-Althahab, from Al Masmoum Group, is one of the leading and most famous fragrance brands in the Middle East and Africa. Founded in 2006, the company pursued innovative thinking in making unique perfumes which match the lifestyles and personalities of all clients

Job Purpose

The E-Commerce Manager is responsible for managing and expanding the online sales of our brand via different channels, plan, implement and monitor the effectiveness of e-commerce strategies

Key Responsibilities

  • Develop and supervise all activities and plans for various ecommerce projects
  • Develop and implement ecommerce strategy in order to improve website performance
  • To Enhance customer experience by analyzing all ecommerce transaction and site and recommend improvements and plan proactive actions
  • Coordinate with internal team and provide support to all online marketing strategies and prioritize projects
  • Maintain optimal level of customer services at all times and ensure simplicity in services and ensure compliance to all legal requirements and monitor all online channels.
  • Participation in the development of online marketing campaigns
  • Management of SEO/SEM related matters
  • Monitoring and evaluation of users' behaviour to derive suggestions for improvements
  • Research market in order to discover new trends and technologies in order to improve website performance

Required Qualifications

Core Competencies:

  • Accountability   
  • Communication
  • Planning and organizing
  • Results Oriented
  • Team Management
  •  Creativity

Technical Competencies:

  • Advanced knowledge in CRM systems.
  • Advanced analytical thinking skills.
  • Advanced knowledge in data analysis. 
  • Knowledge in Google applications
  • Knowledge in ERP systems.
  • Knowledge in Marketing management
  • Knowledge in E-Commerce Strategies
  • Basic knowledge in Asana applications