Franchise Supervisor

Cairo, Cairo Governorate, Egypt | Full-time


We are seeking a Franchise Supervisor to join our team in Maa Althahab fragrances with the below responsibilities:

  • Maximize and increase sales and profitability for the assigned franchise area
  • Achieve company and department objectives
  • Franchise branches visits/audits (80% of time), and administrative work (20% of time)
  • Ensure franchisees compliance with company’s policies and operational guidelines
  • Work as a point of contact (Responsible for the communication) between the franchisor (MAT) and the franchisees
  • Consult, guide and oversee the franchise branches regarding (branch standard checks/audits-stock management/control-staffing and recruitment), in a manner that generates consistent growth and profit
  • Prepare and present a daily/weekly/monthly operational reports to Franchise Manager and meet deadlines for assign tasks
  • Establish training for franchise branches staff members, to enhance performance and ensure providing the best customer service
  • Ensure regular and proper audit to assigned franchise branches to maintain a unified Look & Feel and consistency
  • Make sure that all franchise branches comply with company’s policies and operational guidelines
  • Report and take action in case of any violations

Skills We’re Looking For:

  • Coaching and Developing Others
  • Effective Communication
  • Resourcefulness
  • Time & Priority Management

Job Requirements:

  • Bachelor’s degree in business administration, business, or related field preferred
  • Two (2) years’ previous experience in customer support, client services, sales, or a related field
  • Demonstrated and proven sales results
  • Good Computer skills
  • Good English language
  • Previous experience in the same field will be preferred.